• No refunds will be issued after funds are successfully added to your HostLegio wallet (Credit Balance).
• Funds provided into the HostLegio wallet are strictly non-refundable.
• Effective from 14-February-2022, if you purchase hosting using your credit balance and later request a refund, the refund will be credited back to your wallet balance. It will not be refunded to your original payment method (bank account, UPI, or payment gateway). Please review these terms before adding funds.

Customers are strictly prohibited from purchasing any domain name that infringes upon existing trademarks registered by other companies or entities.

Once a domain registration is completed, it cannot be canceled, modified, or refunded.

It is the sole responsibility of the client to verify that domain registration has completed successfully. In rare cases, domain registration may fail due to software conflicts, network errors, or other unforeseen technical reasons. If a domain registration issue occurs, the client must contact HostLegio within 7 working days. The client should notify our support team by sending an email to support@hostlegio.com to resolve the issue.

HostLegio accepts no liability for domain registration failures resulting from invalid or insufficient information provided to us, late payments, or technical outages beyond our reasonable control.

1. Courtesy Daily Backups (Up to 4 Days Retention): As a complimentary courtesy service, automated backups are generated daily and stored on external backup nodes with up to 4 days of retention. We do not charge for backup storage, and recovery restoration is provided free of charge whenever a valid restore state is available on our dedicated storage servers.

2. Backups Are Not Guaranteed & Client Accountability: Automated backups are provided strictly on a best-effort courtesy basis and are not guaranteed. HostLegio does not warrant that backups will always be complete, error-free, or available. You are solely responsible for creating and maintaining independent, regular off-site backups of all website files, databases, and emails. HostLegio will not be held liable for any data loss resulting from failure to maintain independent backups or the unavailability of backup archives.

3. Uptime Disclaimer & Limitation of Liability: While we aim to provide reliable uptime and a stable hosting environment, uninterrupted 100% service availability is not guaranteed. HostLegio is not liable for data loss, server downtime, business interruption, lost opportunities, or revenue loss caused by service unavailability—whether resulting from planned maintenance or unplanned hardware, network, or data center outages.

4. Backup Exclusions & Policy Suspension: Hosting accounts exceeding 20GB in total disk usage are automatically excluded from automated daily backup cycles. Additionally, if an account is suspended or terminated due to Terms of Service violations, HostLegio reserves the right to deny data recovery access and permanently erase all backup archives.

1. Permitted Email Usage & Delivery Disclaimer: Email services included with web hosting plans are intended strictly for routine, transactional, and standard business communication. HostLegio does not guarantee 100% email inbox delivery—particularly on shared hosting IP pools—as deliverability depends on external factors beyond our control, including recipient spam filters, remote mail server configurations, SPF/DKIM/DMARC validation, and third-party RBL blocklists.

2. Cold Outreach & Mass Marketing Restriction: Bulk emailing, cold outreach campaigns, purchased email lists, and automated mass-marketing campaigns are strictly prohibited on shared servers to safeguard the IP reputation of our mail infrastructure.

3. Zero Tolerance Spam Policy: We take a strict stance against sending unsolicited emails or spam. "Safe lists" and "double opt-in" marketing list usage will still be classified as spam on shared servers. Any account found sending spam or unsolicited emails will be terminated immediately without prior notice or refund eligibility.

4. Daily Mailing Limits: Individual cPanel accounts are restricted to sending a maximum of 500 emails per day. Accounts attempting bulk mailing or exceeding rate limits will be suspended immediately (applicable to Shared & Reseller Hosting plans).

• Affiliate commissions involving fraudulent activity, system abuse, or policy violations will not be paid.
• Referrer accounts must remain active for at least 60 days before payouts can be cleared.
• Referrals that request a refund for their purchases will not qualify for commissions.
• Affiliate commissions are currently only applicable to HostLegio web hosting plans.
• Traffic sources involving bulk email marketing, forced redirects, or coupon code/discount site manipulation are strictly prohibited.
• Affiliate accounts violating these rules or abusing the commission system will be terminated without prior notice.
• We reserve the right to modify, pause, or terminate the affiliate program at any time and for any reason.

Unlimited Hosting resources are not completely infinite. Since these packages operate in shared hosting environments, server resources (CPU, RAM, IOPS) are shared among multiple tenants. You are not permitted to use unlimited disk space, ram, or processor capacity to the detriment of other tenants. If your site's resource usage impacts server stability, you will be asked to upgrade to a VPS or Dedicated server.

1. Courtesy Service: Website migration assistance is provided strictly as a complimentary courtesy service. While HostLegio makes every effort to assist clients with website transfers, we do not guarantee migration availability, estimated completion times, or successful migration outcomes.

2. Supported Migration Scope: At present, HostLegio strictly supports cPanel-to-cPanel migrations only. Transfers from other control panels, non-cPanel environments, or custom web hosting setups are not supported.

3. Data Loss & Liability Disclaimer: HostLegio is not responsible for any data loss, file corruption, database conflicts, or website downtime that may occur before, during, or after the migration process. Clients are strictly advised and required to create a full independent backup of their website and data before requesting a migration.

1. Client Responsibility for Hosted Content: Clients are permitted to upload, store, and manage web content (including text, graphics, scripts, audio/video media, databases, and executable files) through their allocated hosting accounts. You assume sole legal and operational responsibility for all content hosted under your account, including any content generated, submitted, or uploaded by third-party visitors to your website.

2. Monitoring Disclaimer: HostLegio does not actively pre-screen, routinely monitor, or exercise editorial control over client-hosted content. We act strictly as a passive technical hosting provider and accept no liability for illegal, defamatory, infringing, or objectionable material published on client websites.

3. Enforcement & Takedown Rights: If any hosted content is found or alleged to violate applicable local or international laws, intellectual property rights, trademarks, copyright laws (DMCA), or our Terms of Service, HostLegio reserves the right to immediately remove, disable access to, or suspend the offending account or service. Such enforcement actions will be executed without prior notice, liability, or entitlement to any refund.

1. Account & Software Security Responsibility: Clients bear complete legal and technical responsibility for maintaining the confidentiality and security of their hosting accounts. This includes properly securing all scripts, CMS platforms (such as WordPress, Joomla, etc.), custom applications, and web files hosted under your account, as well as configuring correct directory and file permissions regardless of how or by whom the software was installed.

• Maintain strong, unique passwords for your client portal, cPanel, FTP, database, and email accounts.
• Ensure all installed software, core CMS frameworks, themes, and third-party plugins are regularly updated to their latest secure releases.
• Do not disclose or share login credentials with unauthorized individuals; all actions executed via your account credentials remain your sole responsibility.

2. System Monitoring Consent & Security Audits: To safeguard server integrity, network stability, and overall tenant safety, HostLegio reserves the right to periodically monitor system activity, server performance, and network traffic logs. By utilizing our hosting services, you explicitly consent to automated security scans and monitoring.

3. Instant Suspension for Threat & Abuse Activity: If automated security systems or server administrators detect unauthorized intrusion attempts, brute-force activity, DDoS attacks, outgoing spamming, malware/phishing scripts, or excessive resource abuse originating from your account, HostLegio reserves the right to immediately suspend or terminate the affected account without prior notice or refund eligibility.

Consequences of Unilateral Chargebacks: Initiating a chargeback or payment dispute with your bank, credit card issuer, or payment provider (such as UPI, Razorpay, PayPal, etc.) without prior resolution through HostLegio may result in:

• Immediate Service Suspension: Immediate lock and suspension of all associated hosting accounts, services, and server infrastructure under your profile.
• Dispute Processing Fee: Application of a dispute fee to your account balance to cover payment gateway administrative fees.
• Permanent Account Termination: Permanent deletion of account data and termination of all services without refund.

HostLegio reserves the right to pursue recovery of disputed amounts and to report fraudulent chargeback attempts to the relevant financial authorities and credit reporting agencies.

1. Self-Service Cancellation Feature: Clients have full autonomy to request cancellation of any active service directly from their client portal dashboard under the service management page.

2. Mandatory Confirmation Prompt: To prevent accidental service deletion and data loss, the cancellation process requires explicit confirmation. Before a cancellation request is submitted, you must review the terms and type the required confirmation prompt (such as "I agree to delete") to authorize the request.

3. Immediate Service Termination & Data Erasure: Once you submit and confirm the cancellation request (whether requested for Immediate Termination or at End of Billing Cycle), your service provision will be halted and all associated files, databases, and server configurations will be permanently removed from our infrastructure. HostLegio bears no responsibility or liability for lost data resulting from user-confirmed cancellations.

1. Exclusion of Consequential & Indirect Damages: To the maximum extent permitted by applicable law, HostLegio, its affiliates, directors, officers, employees, or infrastructure suppliers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages whatsoever. This includes, without limitation:

• Loss of business revenue, commercial profits, or anticipated sales opportunities.
• Loss, corruption, or compromise of data, website content, files, or database records.
• Business interruption, server downtime, work stoppage, or reputational damage.
• Any other indirect or consequential loss arising out of the use of, or inability to use, our hosting services.

2. Monetary Cap on Total Financial Liability: Notwithstanding anything to the contrary in this Agreement, HostLegio's total cumulative liability for any and all claims, disputes, or causes of action arising out of or relating to our services—whether in contract, tort (including negligence), strict liability, or otherwise—shall be strictly capped at, and shall not exceed, the total amount actually paid by you to HostLegio for the specific service in the three (3) months immediately preceding the event giving rise to the claim.

1. Dependency on External Infrastructure & Tools: Our hosting infrastructure relies on and integrates various third-party software, control panels (such as cPanel/WHM, Plesk, Enhance Panel, WHMCS, and others), payment gateways, DNS infrastructure providers, domain registrars, SSL certificate authorities, and external technology vendors.

2. Disclaimer for Third-Party Outages, Price & Policy Changes: HostLegio is not responsible or liable for system outages, service failures, licensing changes, feature deprecations, policy alterations, price modifications, or data loss caused by third-party software or external providers.

3. No Endorsement & Direct Vendor Triage: We do not warrant or endorse third-party products, external scripts, or software platforms. Any technical issues, bugs, licensing disputes, or service inquiries regarding third-party tools should be addressed directly with the respective software provider or vendor.

1. Events Beyond Reasonable Control: HostLegio shall not be held liable or responsible for any delay, failure in performance, service interruption, or data unavailability under these Terms if such failure or delay is caused by acts of God or events beyond our reasonable control.

2. Covered Force Majeure Events: Such events include, but are not limited to:

• Natural disasters, floods, earthquakes, fires, storms, or extreme weather events.
• Acts of war, invasion, armed conflict, civil unrest, riots, sabotage, terrorism, or government sanctions/actions.
• Global, nationwide, or regional Internet backbone infrastructure failures, fiber cuts, or international routing outages.
• Widespread power grid failures, utility disruptions, or emergency grid shutdowns.
• Unforeseen operational failures or outages by upstream data center operators, hardware manufacturers, or major telecommunication providers.

3. Suspension of Obligations: In the event of a Force Majeure incident, performance obligations under these Terms shall be suspended for the duration of the event without penalty or financial liability to HostLegio.

1. Applicable Governing Law: These Terms and Conditions, privacy policies, service agreements, and any non-contractual obligations or legal claims arising out of or in connection with your use of HostLegio's services shall be governed by, interpreted, and construed in accordance with the laws of India, without giving effect to any principles of conflicts of law.

2. Exclusive Jurisdiction (Meerut, Uttar Pradesh): You explicitly agree that any dispute, claim, lawsuit, legal action, or proceeding arising out of or relating to these Terms, your hosting account, billing disputes, or any service provided by HostLegio shall be subject to the exclusive jurisdiction of the competent courts located in Meerut, Uttar Pradesh, India.

3. Waiver of Venue Objections: By registering, purchasing, or utilizing our services, you hereby irrevocably submit and consent to the personal and exclusive jurisdiction of the courts in Meerut, Uttar Pradesh, India, and waive any objection regarding inconvenient forum or venue.

1. Right to Modify Terms: HostLegio reserves the right to modify, replace, update, add, or remove any part of these Terms & Conditions at any time without prior individual notice. Such modifications may be made to reflect updates to our services, technical infrastructure, legal requirements, or business practices.

2. Official Current Version: The latest version published on the HostLegio website will at all times be considered the current, active, and legally binding version governing your account and service usage.

3. Client Duty to Review: Customers are responsible for reviewing this page periodically to stay informed of any changes, updates, or additions to our Terms.

4. Acceptance of Revised Terms: Continued access to or use of HostLegio services, websites, or billing dashboard after any changes have been published on this page constitutes your full and unconditional acceptance of the revised Terms & Conditions.

1. Entire Agreement: These Terms and Conditions, together with our Privacy Policy, Refund Policy, Acceptable Use Policy, and any written service agreements, constitute the entire, complete, and exclusive agreement between you and HostLegio regarding the use of our services. They supersede and replace all prior or contemporaneous agreements, representations, promises, or understandings (whether written, oral, or electronic) between the parties.